Effective Date: 1 January 2024
 
At SENATONGA, we are committed to protecting your privacy and ensuring the security of any personal information you provide to us. This Privacy Statement outlines how we collect, use, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We may collect the following types of personal information:

• Contact Information: Name, email address, phone number, and organisation details when you fill out forms or contact us.

• Usage Data: Information about how you interact with our website, such as IP address, browser type, and pages visited.

• Service Data: Details you provide when registering for services, such as preferences, feedback, and any other information necessary to fulfil our services.

2. How We Use Your Information
Your data will be used for the following purposes:

• To provide and improve our services.

• To communicate with you, respond to inquiries, and send updates.

• To personalise your experience on our website.

• To comply with legal obligations.

We will not use your information for purposes other than those explicitly stated without your consent.
3. Data Sharing and Disclosure
We respect your privacy and will not sell, rent, or share your personal information with third parties except in the following situations:

• Service Providers: Trusted partners who assist in delivering our services (e.g., IT support, analytics tools).

• Legal Requirements: When required by law to comply with legal processes or protect our rights.

All third parties who process your data on our behalf are bound by strict confidentiality agreements.
4. Data Security
We implement robust security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encryption, secure servers, and regular security audits.
5. Your Rights
You have the following rights regarding your personal information:

• Access: Request a copy of the data we hold about you.

• Correction: Update or correct inaccuracies in your data.

• Deletion: Request the removal of your data, subject to legal requirements.

• Objection: Restrict or object to certain data processing activities.

To exercise your rights, please contact us at [Insert Contact Email Address].
6. Cookies and Tracking Technologies
We use cookies to enhance your experience and understand how visitors interact with our website. You can manage your cookie preferences through your browser settings.
7. Links to Third-Party Websites
Our website may contain links to external sites. SENATONGA is not responsible for the privacy practices or content of these third-party websites.
8. Updates to This Privacy Statement
We may update this Privacy Statement from time to time. The latest version will always be available on our website, and significant changes will be communicated to you directly.
9. Contact Us
If you have any questions or concerns about this Privacy Statement or our data practices, please contact us:

• Email: grow@senatonga.com

Your trust is important to us, and we are committed to ensuring your data is handled responsibly and transparently.